Frequently Asked Questions

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Questions


Q. What are your Leghuggers made of?

Our leghuggers are knitted from a blend of Egyptian Cotton, Nylon and spandex and are Made In Australia.


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Q. What are your Planet Organic Huggalugs Leghuggers made of?

Our Planet Organic Range are knitted from a blend of IMO certified organic cotton, which is also certified through the dying and manufacturing process, as well as some nylon for durability and spandex for stretch.


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Q. What is your return policy?

We are committed to a high level of customer service. If for any reason you are dissatisfied with your product, simply return it to us with an explanation of the problem and we will either refund your purchase price or arrange for a replacement to be sent to you. For returns or exchanges as a result of change of mind, postage expenses will be charged to the customer.


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Q. What other products are you launching?

We will regularly launch additional products that complement our Huggalugs range and incorporate the Huggalugs look into all types of gear for little bodies.


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Q. What colours are the Rocker Huggalugs leg Huggers?

Click here to view detailed colour descriptions of all of our Huggalugs Leg Huggers designs.


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Q. How do I launder my Huggalugs Leghuggers?

Cold machine wash. Do not tumble dry. Do not iron. Do not dry clean. In sizing our products we allow for a small amount of shrinkage (approx 5%) to accomodate for the natural shrinkage of cotton.

As with all cotton products, avoid tumble drying to maintain maximum fit. Alternatively, if your little one is really little and you want to shrink your Huggalugs Leg Huggers down further for an even snugger fit, pop them in the dryer on high and check regularly until they reach the desired size.


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Q. What age do Huggalugs Leghuggers fit?

Click here to view our sizing information.


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Q. What size T-Shirt should I buy?

Click here to view our sizing information.


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Q. Why are there so many threads on the inside of some leg hugger patterns? Will the threads come out in the wash?

The threads on the inside of some of the leg hugger designs, especially the intricately patterned ones like the Blossom range, are a by-product of the knitting process. As the machine knits the leg hugger, each thread is cut and the next colour thread in the pattern is taken up. It is unfortunate that the inside contains the loose threads and looks a bit untidy at first sight. As we were going through the design and testing process, we found that the threads needed to be left a little longer in the cut length so as not to cause issues in the finished knit after the washing process. We had to accept this as a part of the knitting process and we think the patterns are worth it!!! Once these leg huggers are washed, the natural felting in the cotton tends to neaten the overall look of the inside. And, as long as you are not planning to wear these inside out :), you have the lovely patterns on the outside. We've tested all of our designs on our own kids and washed them numerous times without having any problems (and I'm talking industrial wash and dry! However, tumble drying on high did felt/resize them). Your leg huggers should be fine as long as you follow the washing instructions on the packaging (see washing instructions above as well).


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Q. What does delivery cost?

Within Australia:  Postage is $4.00 AUD. Delivery is via Australia Post and will take 1-5 business days.

Delivery outside Australia: Postage is $7.00 AUD to anywhere in the world. Delivery is via Australia Post and will take approx 2 weeks.

Please contact us if you require your order more urgently and we will work with you to identify appropriate postage to meet your needs.


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Q. What size do your Bump Huggers fit?

Click here to view our sizing information.


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